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Terms & Conditions

Dancewear2U Terms & Conditions

Delivery / Postage & Packaging Charges
Postage and Packaging is FREE
Orders are sent by First Class Post, unless otherwise stated at the time of dispatch.
We currently only ship within the United Kingdom.

Order processing time

We aim to process orders within 2 working days of receipt and for items which are in stock you should expect to receive your order within 7 days. Many of our orders are processed and dispatched on the day of receipt and arrive with the customer within a couple of days, but this cannot be guaranteed, so if you urgently require goods please contact us to check availability and processing time.
You will be notified by e-mail when your order has been dispatched. Orders are sent by Royal Mail First Class post. Royal Mail estimates 1-2 days delivery for First Class post, but this is not guaranteed
If any item(s) in your order is not in stock it will be placed on back order. If we anticipate that we cannot fulfil your order within 7 days you will be notified via e-mail and given a delivery estimate. You then have the option of waiting for your order, accepting an alternative that may be offered or cancelling your order for a full refund.

Dancewear2U reserve the right to cancel back orders if the item(s) become unobtainable.

Dancewear2U cannot accept liability for late deliveries.

Returns Policy

If you wish to return an item you must notify Dancewear2U within 21 days of receiving your order. Your statutory rights are not affected. Notifications of return must be made in writing via post or e-mail. Please quote your Merchant's Cart ID number and/or Worldpay Transaction ID on correspondence, both of which can be found on your Worldpay Transaction Receipt e-mail.
If you wish to exchange an item(s) you must return the unwanted item(s) for a refund and re-order via the website.
Returned items must be sent postage paid by the customer. Please enclose your name, address Merchant's Cart ID number and/or Worldpay Transaction ID and a description of the item(s) you are returning.

Returns should be sent to:
Dancewear2U
31 Hope Street
Hanley
Stoke on Trent
ST1 5BT
We recommend that items are sent recorded delivery as we cannot accept responsibility for mislaid parcels.

Items must be returned in a resalable condition i.e. unworn, in the original undamaged packaging and where applicable with labels still attached. Returned goods will be checked upon receipt and we are unable to refund items which are marked, show signs of wear or are not in their original packaging. Please ensure that returned items are suitably packaged e.g. in a parcel bag. Please do not write directly on shoe boxes or apply tape to shoe boxes.
Refunds are processed within 30 days. You will receive an e-mail notification from Worldpay once your refund has been processed.

Price Policy
Dancewear2U reserves the right to adjust prices without prior notice. Any price changes will not affect orders which have already been placed and paid for.

Privacy & Security
Dancewear2U Ltd does not disclose buyer information to third parties.
Cookies may be used on the site but only to keep track of the contents of your shopping basket when you have selected an item.
When you place an order your name, address and order details are recorded by our system for the purpose of order processing. Industry standard 128bit encryption is used to secure the transmission of your details to us.
Dancewear2U do not have access to your card payment details. Payment transactions are processed by Worldpay. For more information visit http://support.worldpay.com/shopper/
We collect the information you supply to us via the enquiry and registrations forms and when you e-mail us. We also collect information automatically about your visit to the site. The information collected is only used in aggregate form and as such cannot be used to identify you.

 

Gym/41 sz 0-3a
£21.99

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