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Returns Policy

 

If you wish to return an item you must notify Dancewear2U within 21 days of receiving your order.  Your statutory rights are not affected.  Notifications of return must be made in writing via post or e-mail.  Please quote your Merchant's Cart ID number and/or Worldpay Transaction ID on correspondence, both of which can be found on your Worldpay Transaction Receipt e-mail. 

If you wish to exchange an item(s) you must return the unwanted item(s) for a refund and re-order via the website.

Returned items must be sent postage paid by the customer. Please enclose your name, address Merchant's Cart ID number and/or Worldpay Transaction ID and a description of the item(s) you are returning. 

Returns should be sent to:
Dancewear2U
31 Hope Street
Hanley
Stoke on Trent
ST1 5BT

We recommend that items are sent recorded delivery as we cannot accept responsibility for mislaid parcels.

Items must be returned in a resalable condition i.e. unworn, in the original undamaged packaging and where applicable with labels still attached. Returned goods will be checked upon receipt and we are unable to refund items which are marked, show signs of wear or are not in their original packaging.  Please ensure that returned items are suitably packaged e.g. in a parcel bag.  Please do not write directly on shoe boxes or apply tape to shoe boxes.

Refunds are processed within 30 days.  You will receive an e-mail notification from Worldpay once your refund has been processed.

 

Gym/37 sz 3-4
£23.50

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