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Account / Log-in Questions

Q - I've forgotten my password, what do I do?

A - From the log-in screen, click the 'Forgot your password' link.  Enter your e-mail address and your password will be e-mailed to you.

 

Q - Why is my password not working? 

A - On 1st September, the Dancewear2U website was upgraded.  Existing customer details were transferred to the new system but all passwords were reset. This means that existing Dancewear2U customers will need to use the 'Forgot your password' function on the Login page to receive their new password.  Customers who registered with Dancewear2U during August, may need to register with our website again as our most recent customer details have not been transferred to our new system.  Please accept our apologies for any inconvenience this may cause.

 

Q - Can I change my password?

A - Yes, once you have logged in with your existing password, if you click on 'My Profile', there is a 'Password' and 'Confirm password' field.  If you type in a password of your choice and then click 'Update' the system should save your preferred password.

 

 

Gym/42 sz 0 - 3a
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