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Delivery / Postage & Packaging Charges

Postage and Packaging is FREE

 

Orders are sent by First Class Post, unless otherwise stated at the time of dispatch.

We currently only ship within the United Kingdom.

Please note:  If customers are not at home to receive deliveries any orders not delivered by Royal Mail within 5 days may have been taken back to the local delivery office to wait to be collected by the customer .  Although postmen are supposed to leave a card informing customers many don't (we know this from the amount of parcels returned to us marked not called even though customers say they had a card left), so please check by telephone or in person at the delivery office to see if your parcel is there before contacting us.

Lost Parcels :   Royal Mail do not class a parcel as missing until 16 days after posting so we can not send a replacement until the 16 days have passed .  

Order processing time

We aim to process orders within 2 working days of receipt and for items which are in stock you should expect to receive your order within 7 days.  Many of our orders are processed and dispatched on the day of receipt and arrive with the customer within a couple of days, but this cannot be guaranteed, so if you urgently require goods please contact us to check availability and processing time.

You will be notified by e-mail when your order has been dispatched.  Orders are sent by Royal Mail First Class post or MyHermes .  Royal Mail estimates 1-2 days delivery for First Class post, but this is not guaranteed.  MyHermes parcels will take 2-3 days .

If any item(s) in your order is not in stock it will be placed on back order. If we anticipate that we cannot fulfil your order within 7 days you will be notified via e-mail and given a delivery estimate. You then have the option of waiting for your order, accepting an alternative that may be offered or cancelling your order for a full refund.

Dancewear2U reserve the right to cancel back orders if the item(s) become unobtainable.

Dancewear2U cannot accept liability for late deliveries.

 


 

Price Policy

Dancewear2U reserves the right to adjust prices without prior notice. Any price changes will not affect orders which have already been placed and paid for.

Please note  website prices will vary from the prices in our Sister shop in Hanley